Telehealth GP Service is First to Pass CQC Inspection

Now Healthcare Group (NHG) has announced that it has become the first, and to date the UK’s only, telehealth (mHealth) GP service provider to be declared “safe” and meet all regulations set by the new digital health reporting guidelines, set by the Care Quality Commission (CQC).

Following a recent inspection on 14 June, Now Healthcare Group was found to be meeting all necessary criteria across five categories, and was deemed to be providing services that are safe, effective, caring, responsive to people’s needs and well-led.

This makes NHG the first provider in its field to achieve a “five out of five” score under the CQC’s new digital methodology and guidelines for digital health providers, which were newly established earlier this year.

Now Healthcare Group is well-known for its Dr Now and Now GP international mobile apps, which connect users to qualified NHS doctors remotely via video call and deliver medicines directly to the patient’s door. The services currently service two million users, growing to up to 20 million by the end of 2017.

The company has been working with the NHS for the past two years, servicing over 100,000 repeat prescriptions nationwide and is soon to release its new ground-breaking NHS supplied services platform which can be accessed by over 15 million people in the UK. (Announcement and launch in September 2017.)

It is also the only provider in its field to be part of the DigitalHealth.London Accelerator programme, aimed at utilising technology to drive innovation in the NHS.

Now Healthcare Group also recently received a £4 million minority investment from health cash plan provider, Medicash.