News, Secondary Care

Bedford Hospital goes live with Viper360 portal

Bedford Hospital NHS Trust has confirmed the successful first phase deployment of the Viper360 Interoperability platform and portal from ReStart Consulting Ltd. Viper360 is now in active use by clinicians and administrative staff and by the end of October it is anticipated over 100 users will be logging in and accessing multiple systems via the Single Sign-On (SSO) viewing platform on a regular basis.

Like most NHS acute Trusts, Bedford has a wide range of clinical and administrative systems in use across the organisation which are not integrated. This meant hospital staff needed to re-enter the same information in multiple places, creating potential for error and omission. Patients and their carers also had the frustration of having to repeat the same information multiple times to different health professionals throughout their care journey.

John Bain, Associate Director IM&T said, “Bedford had endured the inefficiencies of multiple separate systems in operation for long enough. In a highly pressured care environment it is important to eliminate sources of patient and staff frustration and to reduce the potential for increased clinical risk. With a relatively small investment we chose to adopt Viper360 as the platform to increase our quality of care, operational efficiency, AND improve patient experience at the same time.”

The Viper360 Interoperability platform is a highly scalable solution being rolled out in several stages. Prompt access to new functionality is assured through this phased approach, agreed with the client. Viper360 provides clinicians and administrative teams with access to real-time patient information. Single-Sign-On functionality eliminates the need for clinicians to log into and interrogate multiple systems to obtain an accurate and up-to-date view of their patients.

Viper360’s first phase roll-out at Bedford has been to its clinical administrative team who now have access to Viper360 to view patient Radiology and Pathology reports and other clinical data in one user-friendly interface.

The next phase of the project scheduled to begin in November 2017, implements the SSO functionality to allow clinicians access to the Trust PACS system via Viper360. This will, present data from its Cancer Registry, as well as Cardiology reports to clinicians via Viper360.

Mike Symers, Managing Director at ReStart said, “NHS Trusts are changing the way they procure IT innovation. CIOs are now looking for quick win projects that will increase organisational digital maturity whilst giving clinical and admin teams a more efficient way of working. The phased approach of the Viper360 Interoperability platform supports these objectives in a very cost-efficient way.”