Thomas Cook team up with Now Healthcare to support holidaymakers

Holidaymakers who fall ill in Europe, North America, the Middle East and Asia, can now utilise mobile consultations with UK-based GPs through the ‘Now GP’ app.

Up to 600,000 holidaymakers who need medical advice whilst travelling abroad will be able to obtain GP and medication guidance and, if needed, access an e-prescription through a renewed partnership between Thomas Cook and Now Healthcare Group.

Founder and CEO of Now Healthcare Group, Lee Dentith, says: “It can be unnerving when you’re out of the country and you or your family member gets taken sick. Over the past few years, we have seen thousands of holidaymakers undertake a video consultation via our innovative Now GP app, giving them an enhanced level of customer care and an even greater peace of mind. We were the first digital health company to occupy this marketplace and we are delighted to continue to work with Thomas Cook and its customers”.

Those who have taken out an insurance policy with Thomas Cook (through White Horse Insurance Ireland dac) can connect with their choice of qualified male or female English-speaking doctor online. Customers can travel safe in the knowledge that in the event of illness, face-to-face consultations with a UK-based GP via video calls are guaranteed within 10 minutes of a request being made.

Anth Mooney, MD of Thomas Cook Money “We’re here to help our customers make the most of their holidays with us and continuing our partnership with Now GP, is just one of the ways we achieve this. We hope this partnership will continue to give our customers great piece of mind knowing that help is at hand if things go wrong while on holiday.”