Secondary Care

Isle of Wight NHS Trust bids farewell to legacy pagers

The Isle of Wight NHS Trust has deployed CommonTime’s smartphone based Intelligent Paging app to replace 130 pager devices in use by staff across the organisation.

The legacy devices were recently retired by the Trust due to the closure of the national Vodafone paging network. Staff who previously carried a pager have been provided with an Android smartphone device by Vodafone, which is pre-loaded with CommonTime’s Intelligent Paging software.

Lee Haward, Isle of Wight NHS Trust Service Delivery Manager “Our organisation originally chose the system as a replacement for the old long range pager system that was used by our ‘off site on call team’ when the old system became obsolete.  It was chosen for its versatility of uses and the different devices the product could be accessed from. The fact that it could be put on our staff’s own devices was extremely useful to us s it can save carrying two or more devices with them. The fact that the app can override the users phones sound settings means they can be on call for a pager but not be disturbed by other apps on their phones.”

“Going forward, Intelligent Paging for Teams will enable staff to send mobile alerts, that can include multimedia attachments, to all users – enabling informed decision making in front line care delivery. Alerts will be delivered as persistent notifications that override device sound and sleep settings, ensuring important messages are not missed.”

Ian Knight, Chief Executive Officer of CommonTime said: “We recognise the need to be agile and adaptive in software delivery which is why we developed our 5-day deployment process. As we
are partners with Vodafone we can replace an existing pager system with our own in just 5 days, ensuring minimal disruption for all parties involved. This is a fantastic example of how we have been able to support the development of an innovative Trust, replacing a legacy system and providing additional practical value.”