Thailand hospital goes live with Intersystems

Bumrungrad International Hospital has gone live with Intersystems TrakCare® the electronic medical record (EMR) solution.

Bumrungrad International Hospital is one of the world’s leading and most technologically advanced hospitals. Specialising in tertiary care, it is one of the largest private hospitals in Southeast Asia, with 580 beds and more than 30 specialty centers. The hospital has 1,300 physicians, serving 1.1 million patients annually.

Bumrungrad has implemented TrakCare throughout the hospital and has utilised TrakCare’s Patient Administration and Clinical capabilities – including support for Emergency, Maternity, Surgery, Radiology, Clinical Laboratory, and Pharmacy.

“We achieved record high patient satisfaction ratings of over 95% over the past few months in several departments,” said Kenny Lim, Chief Information Technology Officer, Bumrungrad International Hospital. “Paper usage across the entire hospital has fallen dramatically with TrakCare’s deployment, and the increased use of electronic communications has helped to reduce journey times for patients.”

With all patient data captured in one database, it can analyze data to achieve continuing reductions in unexpected outcomes “We expect to achieve continual improvements in clinical outcomes with the EMR,” said Lim. “Over the next few years, hospitals will see almost all medical tools become digital. The challenge will be to get them all integrated with the EMR and managed in a single holistic solution.”

As an early adopter of TrakCare Lab Enterprise, the laboratory business management system, Bumrungrad is now gaining visibility into clinical laboratory processes to support better operational decision-making. InterSystems HealthShare® is also enabling interoperability with non-TrakCare systems within and outside the hospital.

Kerry Stratton, InterSystems Managing Director, Asia Pacific “InterSystems is proud to be partnering closely with Bumrungrad International Hospital to deliver world class care to patients. The hospital joins a community of TrakCare customers in over 25 countries who benefit from global best practice built into the product and regional configurations proven to support local market needs. We believe this digital transformation will help Bumrungrad to innovate faster, while delivering better outcomes.”