The Government has today launched a Coronavirus Information Service through WhatsApp.
The chatbot will provide anyone with trustworthy and timely information about coronavirus.
To launch the service send hi to +44 7860 064422 on WhatsApp.
It will also allow the government to send messages through WhatsApp to users and for users to find trusted answers to common questions.
The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.
Prof Yvonne Doyle, Medical Director, Public Health England, said “This service will help us ensure the public has a trusted source for the right information about coronavirus, updated with the latest public health guidance and providing assurance that they are not misled by any of the false information circulating.”
We've launched a @GOVUK Coronavirus Information Service on @WhatsApp.
Tap below to use this new free service:
▶️ https://t.co/VdAfnBjnLFThis automated ‘chatbot’ will allow you to get answers to the most common #coronavirus questions from a trusted source.
Launch the chat ?
— Department of Health and Social Care (@DHSCgovuk) March 25, 2020
Matt Idema, Chief Operating Officer, WhatsApp, said “At difficult times like these, people are using WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the UK Government with the communications tools to help them answer the public’s questions about the virus with reliable, timely health advice, in order to keep people safe.”
