Online physio services available through Boots

Boots has partnered with PhysioFast Online to offer its customers access to a physiotherapist through digital channels.

PhysioFast Online provides physiotherapy appointments via video, offering treatment and advice services for injury and rehabilitation issues. A session can be booked with a physiotherapist 7 days a week, from 08:00 – 21:00, with appointments starting at £37.50.

The company said around 80% of normal physio appointments can be held remotely, providing online assessment, advice, reassurance and management for any musculoskeletal disorder, disease, injury or query.

The service is now available through, with appointments typically available the same day.

Katie Knapton, Founder at Physiofastonline, said: “We are proud to be supporting Boots as they continue to lead the field with innovative and valuable online services.”

“Leading research has found that video consultations are as effective as face-to-face appointments and our experience is that 3 in 4 people can be triaged, assessed and supported online without any need for physical treatment. However, should this be necessary, we can organise this as part of our service.”

Boots also recently announced a new online consultation service for free to those affected by cancer. Through a video consultation, using the Livi platform, people will be able to speak to a trained healthcare professional for free, a service that would usually cost £39.