In June as part of HTN Digital Week we were joined by Kelvyn Hipperson, Chief Information Officer at Cornwall Partnership NHS Foundation Trust and Royal Cornwall Hospitals Trust.
Kelvyn presented how the trust responded to Covid-19 and discussed what was next for the organisation over the coming months.
He said: “A key lesson is that the public sector is at its best in a crisis. There was a technology push to user pull overnight with the fast rollout of MS Teams, and wide scale working from home.”
The session discussed upgrading SMS patient reminders to an omni channel approach through a patient portal, as well as allowing for other communications such as test results to appear in the portal.
“The next 3 months will focus on our Office 365 rollout as well as NHSmail migration, NHSE pilots and digital care plans, AI triage and remote treatment options will help deliver mental health care services going forward. Also, we need to refresh our data centres and develop solutions that work beyond our local borders. We are also looking to ramp up engagement of our EPR programme.”
Watch the session here:
