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Ophthalmology patient video series goes live with NHSE/I

A new ophthalmology patient video series has gone live through NHS England and NHS Improvement (NHSE/I).

In support of the National Outpatient Transformation and Pathway Improvement Programmes, HCI – a health information video provider – has worked with NHSE/I to produce 28 patient-facing ophthalmology information videos.

The videos will be used to support people living with sight conditions such as glaucoma, cataracts and age-related macular degeneration (AMD).

It’s hoped the videos will be ‘used to assist in the continuation and improvement of eye care services’, helping people to understand transformations in care pathways such as remote consultations, through ‘easy to understand content’. The videos will explain areas such as risk, consent, options for treatment, options for support and self-care, including post-surgery.

The videos were created in collaboration with The Royal College of Ophthalmologists, Moorfields Eye Hospital, Torbay and South Devon NHS Ophthalmology Department, the National Outpatient Transformation Programmes team, the National Eye Care Recovery and Transformation Programme and a number of UK charities.

Mel Hingorani, National Eye Care Recovery and Transformation Programme co-Clinical Lead, NHS England and Improvement, said: “The Outpatient Transformation Programme is supporting implementation of new initiatives and digital solutions that will help to ensure services continue to meet the needs of all our patients. These videos provide accessible, quality-assured information for patients and can shorten or replace information-giving appointments, helping to free up clinical time which in turn supports the recovery of hospital services.”

Example topics in some of the videos include: ‘I have a problem with my eyes – where should I go?’, ‘What do I need to do when preparing for cataract surgery or other eye surgery?’ and ‘What should I do after glaucoma surgery and what if I have problems?’

Further work with Moorfields Eye Hospital, NHS England and NHS Improvement, Manchester Eye Hospitals and Glaucoma UK will see HCI’s app used as a ‘testbed’ for an ‘enhanced delivery programme of support’ including access to the videos, alongside health tracking, medication and appointment management tools.

The videos are now available here.