News, NHS trust

Buckinghamshire Healthcare launches new patient portal via NHS App

Buckinghamshire Healthcare NHS Trust has launched a new patient portal via the NHS App with the aim of supporting patients to keep track of appointments, clinical letters and pre-assessments.

Through the portal, patients can confirm and check their appointments, receive and access information such as clinical letters, view discharge summaries and complete health questionnaires before pre-assessment appointments.

On its website the trust has linked through to further support and guidance for patients, including how to access NHS services online; how to manage a hospital referral through the NHS App; and how to find out more about data security and privacy.

Buckinghamshire Healthcare shares hopes that the move will “help to reduce the number of missed appointments” and “speed up the amount of time spent on admin when patients arrive for appointments”.

Earlier this week, we shared how Lewisham and Greenwich NHS Trust has awarded a contract for their new patient portal.

Elsewhere, a patient portal was recently launched by Maidstone and Tunbridge Wells NHS Trust, marking the third hospital trust in Kent and Medway to utilise Patients Know Best.

In May, HTN asked digital leaders from across the NHS for lessons learned on patient portals and their impacts. We received a range of insights from Grace Birch, CIO at Greater Manchester Mental Health NHS Foundation Trust; Tamara Everington, CCIO at Hampshire Hospitals NHS Foundation Trust; Chris Mason, CIO at Wirral University Teaching Hospital NHS Foundation Trust; Matt Kybert, deputy CIO at Imperial College Healthcare NHS Trust; Nikki McNulty, digital matron and midwife at University Hospitals Coventry and Warwickshire NHS Trust; and Feras Izzat, consultant obstetrician, gynaecologist and deputy CCIO, also at Coventry and Warwickshire. Click here to read what our NHS leaders had to say.

Finally, our deep dive into patient portals explores news, stats and research on the topic; find out more here.