Cambridgeshire and Peterborough ICS has shared that it is in the early stages of creating a digital solution designed to offer citizens personalised support and enhance patient experience, and is seeking feedback on what that solution should look like.
The ICS has expressed an intention to improve its understanding of what works well for patients now and what would improve their experience, stating that the gathered feedback will “help to shape how we improve digital access to healthcare in future”.
The online survey asks patients to share insights in areas such as how often they use digital or online services to support health; the kinds of digital tools they have used; their experience with existing tools; confidence in using them; what might stop them from using digital tools; and any expectations they might have around a digital tool developed by the ICS.
Digital access wider trend
Earlier in the week HTN reported how the digital first primary care team at Black Country ICB led a GP website improvement programme, supporting all 171 GP practices in the region to update their websites as part of efforts to improve accessibility and ensure that sites are user friendly.
Other news this week has included the secretary of state for health and social care establishing 11 working groups to consider “the future vision for the NHS”, working to develop a 10-year health plan around areas including access, integrated care, infrastructure, data, tech, innovation, and more.
The recent CQC report on the state of health and adult social care in England also highlighted concerns around digital access and exclusion, along with the potential for tech to help promote independence, personalise support, and uphold dignity.
And at the start of October, we noted how a new dental access portal is being piloted at Powys Teaching Health Board, designed to provide a central platform for Welsh Health Boards to allocate places for routine NHS dental treatment.
Also from the region
In other news from Cambridgeshire and Peterborough, HTN reported how Cambridge University Hospitals NHS Foundation Trust successfully revalidated against the new HIMSS EMRAM Stage 7 standard, which utilises “more stringent criteria” to assess digital adoption and care quality across a variety of clinical settings.
And earlier news saw us highlight how Cambridge University Hospitals consultant gastroenterologist Dr Massimiliano di Pietro was awarded a funding grant of up to £365,000 to explore how artificial intelligence and video can help identify gastric cancer at an earlier stage.
