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South East Coast Ambulance Service opens pre-engagement for patient safety and risk management platform

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has launched a market engagement exercise for a patient safety and risk digital management platform to “better understand the systems available and their differing abilities”.

The ambulance service aims for the exercise to support the development of their “needs and wants” on whether one system can deliver the required functionality. However, the notices outlines the platform must be able to meet a wide range of criteria, including reporting capabilities with real-time updates, multiple risk registers, legal management, data export functions, local dashboards, document repositories, and the ability to link records.

In addition, the ambulance service notes the need to provide full accessibility via varying devices (smartphones, iPads, laptops etc.), built-in AI tools, automated notifications and the ability to interface with other systems. The trust also requires a full training programme for staff and guidance throughout implementation, with an ongoing service centre for system queries or issues.

This notice is currently at the pre-engagement stage, with the trust aiming to understand whether all these requirements can be delivered through a single system. Interested providers are not “expected to divulge any commercial information, other than to verify if their platform could be delivered within timescale and budget,” which is currently set at 5 years and valued at £80k per year. Read this prior information notice in full to find out more.

Digital opportunities in healthcare: the wider trend  

Last month, the Black Country ICB published a prior information notice for the procurement of a remote monitoring and virtual ward platform to support the delivery of “multi-disciplinary and collaborative health services”, by opening a pre-market engagement ahead of a procurement mid-2025. Valued at £600k with an estimated four-year timescale, the procurement is part of a collaborative effort covering both primary and secondary care,

Northumbria Healthcare NHS Foundation Trust recently opened a tender notice valued at £100k, for the procurement of a digital dental management EPR system. This aligns with the trust’s “digital by default” target, which was listed as a key element of their sustainability action plan, published last year to support aims for net zero carbon emissions by 2040.

Earlier this month, the Department of Health and Social Care published a prior information notice for an opportunity in market engagement activities around the development of standards to support adult social care.