Radar Healthcare has acquired patient experience and patient-reported outcomes platform, Cemplicity.
Cemplicity, founded in 2013, supports over 3,000 health and care facilities with patient-reported experience measures, patient-reported outcome measures, real-time patient feedback, and shared decision-making insights.
The deal follows the acquisition of EIDO Healthcare, a provider of digital consent and patient information solutions, made earlier in the year.
Commenting on the acquisition, Edward Bellamy at Radar Healthcare, said: “Radar Healthcare and Cemplicity share a clear purpose: helping healthcare organisations improve quality, deliver safer care, enhance patient experiences and achieve better outcomes.
“Cemplicity brings deep expertise in patient experience, patient-reported outcomes and real-time patient insight, which strongly complements Radar Healthcare’s quality, risk, compliance and improvement platform. Together, we can help customers connect what patients are experiencing with the workflows needed to act on that insight and drive meaningful improvement.”
Wider trend: Patient empowerment and patient-facing tech
An expert panel including Tom Davis, UK country manager and medical director at Livi, Dan Bunstone, clinical director at Warrington ICB, and Ananya Datta, associate director of primary care digital delivery at South East London ICS, joined us for a recent HTN webinar exploring the role of digital in empowering patients. The discussion considered what good looks like for digital patient journeys, the ways digital is currently being used to empower patients, the successful use of digital tools in helping patients to take control of their own health, and key challenges around engagement, training, capacity and accessibility.
Great Western Hospitals NHS Foundation Trust has launched a patient communication toolkit, with the aim to support patients with additional communication needs. The trust highlights the toolkit provides “a diverse collection of pictures and icons” to cover a range of everyday topics, designed to help patients when it comes to explaining their feelings and requirements to staff.
Humber and North Yorkshire Health and Care Partnership, covering four acute trusts, has contracted Patients Know Best for a digital patient portal to March 2027. The programme will span York and Scarborough Teaching Hospitals NHS Foundation Trust, Harrogate and District NHS Foundation Trust, Hull University Teaching Hospitals NHS Trust, and Northern Lincolnshire and Goole NHS Foundation Trust. With an estimated value of £669,927, the contract is awarded under NHS SBS’s Technology Enabled Care Services 2 framework.
