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Chatbot utilised for 30 percent of Talking Therapies referrals at Coventry and Warwickshire Partnership

In the year since its initial introduction, an AI-powered digital referral assistant (chatbot) has been utilised for 30 percent of Talking Therapies referrals for anxiety and depression at Coventry and Warwickshire Partnership NHS Trust. The chatbot engages in conversation with individuals to capture referral information which is then automatically added […]

News NHS trust

Queen Victoria Hospital looks to November EPR launch

Queen Victoria Hospital NHS Foundation Trust it to launch it Altera electronic patient record system in November. The EPR named “Archie” is labelled “the most significant digital transformation programme the trust has ever undertaken”, the trust shared. Implementation work began last year, with core elements relating to inpatients, outpatients, electronic […]

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Birmingham Women’s and Children’s board discuss EPR programme and post-implementation challenges

The board of Birmingham Women’s and Children’s NHS Foundation Trust in its September meeting, welcomed the successful go-live of its Epic EPR, however noted the scale of post-implementation effort required. Following the go-live of the EPR in May, the board stated that its “performance is now recovering”, and “acknowledged the […]

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Black Country Healthcare on digital maturity, AI use and assessments, cyber security posture

A digital update shared in Black Country Healthcare’s September board meeting has outlined progress made around digital objectives, reflections from the trust’s digital maturity assessment, cyber security, and current uses of emerging tech including AI and ambient voice. Digital Maturity Assessment The trust’s annual Digital Maturity Assessment (DMA) demonstrates “iterative […]

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Barking, Havering and Redbridge moves EPR launch to November

Barking, Havering and Redbridge University Hospitals NHS Trust has shared the launch of its EPR will be slightly delayed. Initially scheduled for this month, the trust’s EPR will now go live in November, replacing multiple paper-based workflows with a single, integrated system. Matthew Trainer, chief executive, stated: “It’s a massive […]