We’re delighted to present our finalists for the category of “Best solution for mental health”.
Surrey and Borders Partnership NHS Foundation Trust: ADAPT+ delivers safer, faster more effective care
Overview: ADAPT+ transformed the trust’s mental health electronic patient record to improve usability, data quality, and safety. New units, structured templates, and electronic prescribing improved data and freed clinicians’ time for direct care. Staff report significant improvements, and people using services benefit from clearer records.
What happened? A Minimum Viable Product introduced standardised templates for physical health checks, safeguarding and risk, replacing years of local variation. Navigation, screen layout and workflows were rebuilt to reflect clinical pathways, making the system quicker and easier to use. A major structural change was implemented with the rollout of 16 new SystmOne units, each aligned to a specific clinical service or group. These included electronic transmission of prescriptions, extended appointment diaries and improved referral handling. Migrating the data from the single trust-wide unit to the service-specific units was a significant undertaking, requiring the development and testing of a bespoke migration tool. The programme completed on time and on budget on October 30 2025. A clear benefit is the improvement in data quality. The number of unstructured progress notes has already halved. Electronic prescribing to community pharmacies has also seen strong uptake, increasing from fewer than 500 per month to more than 2,200 already.
Pulsetto
Overview: Pulsetto leads the way in non-invasive vagus nerve stimulation, helping people reduce stress, sleep better, and boost mental well-being. Now with an improved fit and optimised stimulation, Pulsetto-FIT makes every session even more effective.
What happened? By activating the parasympathetic (rest-and-digest) system, Pulsetto helps the body shift away from fight-or-flight mode, supporting calm, recovery, and resilience. Pulsetto-FIT has soft neck paddings, adjustable size, and longer battery life. This enables deeper and more effective stimulation. Pulsetto delivers a personalised experience (controlled via app) with goal-based programs for sleep, anxiety, stress, recovery, and pain. Each session takes just four to 20 minutes, making it highly adaptable to any routine. In a four-week clinical study of 40 participants, stress symptoms (PHQ-9) decreased by 56 percent, anxiety levels (GAD-7) dropped by 45 percent, and sleep disturbances (PSQI) improved by 41 percent. A six-week migraine study with 20 participants showed a 40 percent reduction in migraine frequency, 42 percent reduction in pain, and 14 percent improvement in mood. Pulsetto achieved 3x revenue growth in one year, from €2.8 million to €9.5 million. Second-quarter 2025 revenue reached €6.65 million, marking a 55.61 percent growth over the first quarter.
Help Clinic Sp. z o.o.: HelpClinic – AI-powered mental health triage and personalised care assistant
Overview: HelpClinic is an AI-driven mental health triage and support platform. Combining clinical protocols, evidence-based assessments and proprietary AI models, it reduces wait times, improves diagnosis accuracy and supports clinicians by automating key processes that historically slowed patient access to help.
What happened? AI-based symptom assessment and risk stratification uses structured psychological protocols and a proprietary AI engine to evaluate patients’ emotional, behavioural and cognitive symptoms. It identifies urgency levels, risk indicators, and potential diagnostic pathways. Based on the assessment, patients receive a personalised set of recommended next steps. HelpClinic provides clinicians with structured case summaries, risk reports, progress tracking and session notes generated through ambient AI and LLM-based analysis. Automated triage enables patients to receive an initial assessment immediately, reducing bottlenecks and enabling clinicians to prioritise cases more effectively. Standardised AI-generated case analysis improves the accuracy and consistency of triage outcomes, reducing the risk of misclassification and ensuring appropriate intervention pathways. HelpClinic reduces administrative time by up to 30 percent. Early evidence shows higher completion rates of interventions delivered through the digital assistant.
