WiFi SPARK has launched a patient entertainment and engagement platform SPARK® Media, after a successful trial period where the new technology was installed at The Royal Bolton NHS Trust.
SPARK® Media provides entertainment and engagement services directly to the patient’s device of choice during their hospital stay. It enables direct delivery of TV (Terrestrial or Satellite), radio and Video On Demand (VOD) services over the WiFi network, plus access to existing E-health portals and integrates with other related digital systems.
The platform provides real-time feedback and engagement services, such as meal ordering, translation services and integration with health apps, giving patients a single point of entertainment and access for communication with the NHS Trust, healthcare professionals, family and friends.
WiFi SPARK worked closely with partners Samsung, Ascom, Imprivata® and Datasym in order to bring this state-of-the-art technology to NHS Trusts throughout the country, with the first successful installation at the Royal Bolton NHS Trust.
Brett Walmsley, CTO from the Royal Bolton NHS Trust, said: “We are delighted with the SPARK® Media Platform and the difference it has made to both patients and NHS staff alike. SPARK® Media supports multiple languages and customisable text options creating a service which is accessible to patients of all ages and nationalities.
“In the future, we plan to make use of the integrated solution to make meal ordering and housekeeping requests easier. Through SPARK® Media, patients will be able to send a direct message to the department they require a service from by themselves, minimising delays and potential miscommunications. At the same time, this will make precious time efficiencies for doctors and nurses,” concluded Walmsley.
Matt O’Donovan, CEO of WiFi SPARK said: “Each patient is unique and their hospital experience should reflect this. The SPARK® Media Platform holds the key to creating this patient-centric media experience, whilst providing Trusts with valuable patient insight and the potential to make cost-saving developments. Patients want independence, better communication with their doctors and nurses, and ease of access to entertainment and hospital services. We are delighted to be able to offer patients and staff a pioneering service that has the capabilities to modernise patient engagement, with the Royal Bolton NHS Trust being the first of many.”
