Apps, Primary Care News

Patients seen by digital GP on average within 26 minutes

Push Doctor, a platform to offer video consultations with patients online and via smartphone with a UK GP has seen on average it takes 26 minutes to be seen.

The online GP provider connects thousands of patients with a GP and over the past 12 months the service treated over 1,000 different condition types including a wide range of infections, gastric, respiratory and mental health conditions.

The company said “9 out of 10 people got the help they needed first time.”

Dr Dan Bunstone, a practicing GP and Chief Medical Officer at Push Doctor said “We’re pleased to be rapidly growing our partnerships with the NHS, bringing free video GP consultations to millions of patients across the country.”

“GP practices are doing an incredible job serving their communities – by working with them we’re bringing innovation and choice to people, particularly helping those who may be juggling busy lifestyles, living with mobility issues or mental health conditions. And we’re helping free up tens of thousands of GP appointments in the process.”

“We’re on a mission to bring tens of millions of video consultations to the nation for free on the NHS, so they have the option of seeing a doctor on their phone, tablet or computer wherever they are.”

The new figures from the last 12 months show patients who are receiving free Push Doctor video consultations on the NHS are waiting an average of 26 minutes to be seen by an NHS doctor (from the point they log onto the website and search for a GP).

The UK built online GP service began offering consultations on video in June 2015 and now has a reach of 2.1 million through partnerships.