Findings from the GP Patient Survey 2024 run by Ipsos on behalf of NHS England have been published, assessing patient experiences of healthcare services provided by GP practices, including access, making contact with practices, quality of care, experiences of services outside of opening hours, and experiences of NHS dental and pharmacy […]
Primary Care News
Healthtech-1 raises £2.7 million in seed funding for tech in primary care
Healthtech-1 has announced that it has raised £2.7 million in seed funding with plans to expand their automation solutions for primary care, aiming to reduce the admin burden and to help “fix” primary care with tech. The platform currently automates new patient registrations and lab report filings, which Healthtech-1 refers […]
NHSE shares update around new GP Connect Update Record functionality
Dr Amanda Doyle, NHS England national director for primary care and community services, has written to GPs and practice managers to clarify information around enhancements to the GP Connect Update Record. The letter references the new enhancement to GP Connect functionality enabling information from secondary and community care, such as […]
Primary care sees increase in online/video GP appointments in spring
According to statistics released by NHS England, 1,301,924 GP appointments in April 2024 were classed as video/online, a trend that has increased each month from 172,114 reported video/online consultations in April 2023. 19.8 million were classified as face-to-face; 7.8 million appointments are reported to have happened via telephone; 346,302 were home […]
Panel discussion: new models of care and pathway transformation
For our latest HTN Now webinar on new models of care and pathway transformation, we were joined by a panel including James Driver, digital innovation manager at BOB ICB; Kalle Conneryd Lundgren, chief operating officer for Livi; and Lyndsey Reeves, UK operations director for Livi. The panel discussed some of […]
Hanley Consulting appoints Dr Keith Grimes as chief digital health officer to support EDATT’s AI launch for primary care
Hanley Consulting, the health tech start-up behind the innovative patient access and engagement solution, EDATT, has appointed Keith Grimes as its Chief Digital Health Officer to support the launch of its artificial intelligence (AI) powered multi-lingual digital assistant. Keith, with a background as a GP for 25 years and health […]
Cheshire and Merseyside ICB highlights potential of tech in empowering patients in Access Improvement Plan
NHS Cheshire and Merseyside ICB’s Access Improvement Plan has highlighted the role of digital and technology in improving access to healthcare, with “expected improvements” for patients including “less hurdles” and “clear information” when accessing services, set times for online consultations, a choice of appointment methods, and a better understanding of […]
General practice guidance from NHS England focuses on using data to manage variation in demand and capacity
NHS England has published new guidance for primary care, focusing on helping general practice teams to use data in understanding and managing variations in demand and capacity. The guidance focuses on building data collection and data analysis capabilities, such as for demand and capacity, with an aim to support challenges around […]
£48 million announced to fund capabilities relating to digital pathways, demand and capacity tools for ICBs
Funding of £48 million has been announced for 2024/25 as part of a framework to support integrated care boards with capabilities relating to digital pathways and demand and capacity tools. The framework aims to “enable ICBs to take advantage of the available funding to support uplifted digital tools” in line with […]
ICBs to pilot new ways of optimising primary care and further deliver on the Fuller Stocktake vision
A letter from Dr Amanda Doyle, national director of primary care and community services at NHS England, and Ed Garratt, chief executive of NHS Suffolk and North Essex ICB to integrated care boards, proposes plans to test new ways of working to ‘optimise the general practice operating model’ across urgent and […]
