Apps

Survey highlights 6 in 10 would download the NHS contact tracing app

The Health Foundation has released new polling data with Ipsos MORI highlighting 6 in 10 would download the NHS contact tracing app.

However the Foundation has warned that the government’s delayed contact tracing app could leave some people at greater risk of COVID-19 than others.

The app – which is yet to be rolled out, is to work alongside the telephone-based NHS Test and Trace service intended to help reduce the spread of COVID-19.

1,983 people, aged 18 and over in Great Britain, participated in the survey, being interviewed via telephone between 1 and 10 May 2020.

According to The Health Foundation “the polling reveals a significant ‘digital divide’ along the lines of occupation, educational level and age.”

“Almost three quarters of people in managerial, administrative or professional jobs say they are likely to download the app, but among the routine and manual workers, state pensioners and the unemployed, this figure falls to just half.”

“While 71% of those with a degree say they are likely to download the app, this falls to 63% for those with A-levels or equivalent only, 59% for those with GCSEs or equivalent, and 38% among those with no formal qualifications.”

The polling also identifies variation in smartphone ownership as a significant issue.

Adam Steventon, Director of Data Analytics at the Health Foundation, said “The NHS contact tracing app could play a critical role in the fight against COVID-19, expanding the number of people who are traced and speeding up the process. With a virus that is transmitted as quickly as coronavirus, this kind of instant contact tracing could prove invaluable.”

“But there’s a significant risk that many will be left behind.”

‘The impact of COVID-19 is already being felt unequally across society and appears to be having a disproportionate impact on people living in more deprived areas, older people, and some ethnic minorities.”

“Within that context, it’s especially concerning that people in lower paid jobs and those with less formal education say they are less likely to download and use the app, and of course not everyone has a smartphone.”

“NHSX must ensure that the benefits of the app are experienced by the communities who need these the most, while ensuring that the potential negative consequences of the app, such as false alerts, do not fall on those least able to withstand them.”

“It is also vital that those who do not have access to the app, are protected as a priority by the government’s wider Test and Trace system and that a more comprehensive strategy to tackle health inequalities is put in place.”