Apps

Superdrug launches mental health service app

Superdrug has launched a new mental health consultation app for people to start their journey to the right mental health support.

Through the app, called MindCare, a user can speak with a doctor confidentially, to discuss their mental health and work towards a diagnosis to guide them to the relevant support.

In a recent survey conducted by the company, the results highlighted that the mental health of two thirds of people (66%) continues to worsen due to the pandemic. 38% feel more anxious than ever, 27% feel more stressed, 19% feel more depressed and 21% are finding it more difficult to sleep.

Superdrug said it’s launching the app to create more awareness for mental health, especially among people that might not have thought about therapy before and is offering appointments with a doctor through the app at a cost of £70.

Michael Henry, Healthcare Director, at Superdrug said “82% of people believe there’s still too much stigma attached to mental health problems and I believe that as a trusted high street retailer, we have a responsibility to make mental health care both more widely talked about and to offer services that make it more widely available.”

“When you’re feeling overwhelmed or need support with your mental health, it can be challenging to know where to turn or who to talk to. We also know that accessing services isn’t always that easy. It can be difficult getting a doctors appointment or talking about your mental health in a GP surgery. Finding a private therapist can also be a daunting task when you’re not even sure what’s wrong.”

The app is also signposting to two emotional support charities, Shout and Samaritans, to provide free support for anyone who is struggling. Both Shout (for under 18s) and Samaritans provide free confidential 24-hour support.

Victoria Hornby, CEO of Mental Health Innovations, which powers Shout 85258 said: “2020 has been a turbulent time for many people and the Shout service is there for those feeling anxious, depressed, overwhelmed or suicidal. We offer free text messaging support for anyone in the UK who is struggling to cope. If you text SHOUT to 85258 our trained volunteers will be there for you around the clock to listen without judgement and help you reach a place where you feel calm, safe and supported.”