Primary Care News

Push Doctor to support Hounslow GP Practices

Push Doctor has partnered with Hounslow GP practices and Richmond Community Healthcare NHS Trust to provide digital access to NHS GP appointments.

The service will support 300,000 people in the area to book appointments scheduled from 8am – 8pm Monday to Friday and 8am – 5pm on Saturday.

The programme is to start with GP appointments, with a view to expand to different clinical areas in the future. It also offers patients the ability to book appointments with clinicians in their native language.

Dr Akhil Mayor, PCN Deputy Clinical Director for Hounslow Health, said: “The impact of COVID-19 on our community has been heart-breaking. We are set for another tough year, but this patient-led service should give our community better, quicker access to GPs and other healthcare professionals. We hope this will be another step towards helping local people get the care they need.

“We’ve listened to our patients and they told us they would like us to use more technology to support them. Our decision to choose Push Doctor as our digital partner will allow us to rise to that challenge and make it easier to get the right care, in the right place, at the right time in Hounslow.”

Wais Shaifta, Chief Executive, Push Doctor, said: “The breadth of this service will deliver a significant uplift in digital GP resource to over 300,000 patients across 45 practices in the Hounslow area. Not only does this mean better and more equal access to health support for those who need it, but it will remove non-essential footfall for GP practices, freeing up more time for GPs to see patients who really need face-to-face care.

“We’re proud to have been chosen to be a true digital partner of Hounslow Practices and HRCH and are excited to supercharge what they’ve already been doing under the NHS banner. Beyond the use of video consultations during the pandemic, the benefits of digital are clear and must become a core part of the healthcare landscape in the future. We hope this is the start of a new delivery model that will set up a future digital NHS across the country.”

Push Doctor recently secured £13.7m through a Series C funding round to scale its digital services to support the NHS across the country.