News, Secondary Care

Induction app supports clinician onboarding at Nightingale London 

NHS Nightingale London has used an app from Induction Healthcare to support the onboarding process of 418 clinicians.

Using the Induction Switch app, a popular communication platform used by 185,000 healthcare professionals, the temporary hospital has adopted the tool to support communication, secure messaging, directory services and document sharing. London’s Nightingale hospital was reopened last month to support the city’s vaccination programme and is also admitting non-coronavirus patients.

Since then, education facilitators at the temporary hospital have used the tool as a hub to train incoming clinicians from different specialities, departments and hospitals from around London. In result, it has provided a safe and documented way to train and onboard healthcare professionals, by providing access to guides and documents as part of the process. It also, through broadcast functionality, uses the tool to send push alerts when updates to guidance or any changes have been made.

With Switch’s launch in the Nightingale in January, 178 documents were initially uploaded into searchable folders and have been viewed 12,000 times in a secure TeamSpace/Group by 418 doctors, helping to ensure guidelines and protocols were followed in the safest way upon receipt.

Angie Singer, Educational Facilitator, Nightingale London, said: “The app makes it so easy for us to share documents with staff. Even being able to set up sub-folders helps us to navigate our way through the many folders of documents!

“The alert function [broadcast functionality] is a great way for me to let everyone know when new documents have been uploaded. I have also been sharing the Induction Switch website link for the staff – there is so much for them to read, so being able to use different platforms of Switch is a big help.”

In 2020, HTN reported Induction Health acquired Zesty, the patient portal used by NHS Trusts such as The Royal Wolverhampton NHS Trust to offer patients a digital front door to services.