Primary Care News

Exclusive: X-on acquired to support growth ambitions

Southern Communications Group has acquired X-on, a cloud-based telephony specialist that supports 1,400 GP practices.

Business-to-business communications provider, Southern Communications Group (SCG), said the move will help drive a significant new phase in X-on’s growth plans.

Currently 17.5 per cent of the GP practice market uses the company’s tech. Under the agreement X-on becomes a subsidiary of £110 million parent group SCG, providing access to funding to support its expansion in primary care, and across health and care settings.

The company said the funding will also be used to develop new products and services, and adopt newer technology areas such as artificial intelligence.

Over recent years, the company has supported GP practices’ move away from legacy phone systems, and since being founded more than 20 years ago, they now achieve a turnover of £10 million and employ 70 staff.

Paul Bensley, who will continue as X-on Chief Executive under the acquisition, said: “This is a very exciting time for our company and our acquisition by SCG is the right decision at the right time to ensure we have the crucial funding to help us realise our true trajectory within the growing digital healthcare market.

“We’re very much looking forward to collaborating with our new parent to further strengthen our position as a key player in the market whilst maintaining our enviable reputation for exemplary customer service. We see huge opportunity from this agreement.”

Paul Bradford, Chief Executive at SCG, commented: “X-on has an incredible presence in the primary care cloud telephony market, making it one of the strongest competitors in this space.

“Our acquisition supercharges X-on towards a new level of growth as the demand for cloud telephony in the primary care and wider healthcare markets continues to escalate. We see X-on as an unstoppable force in the future and its expansion will reach far beyond those markets.”