Frimley Health starts EPR go live

Frimley Health NHS Foundation Trust (FHFT) are in the process of launching their new electronic patient record (EPR) system this week, with the EPR set to officially go live on 11 June.

Epic EPR will replace over 200 paper and computer systems currently in place at the trust. FHFT say that by making the change, they are “guaranteeing an increase in patient safety and an all-round better and more convenient patient experience” and that it “removes the risks and struggles of our staff using multiple systems”.

Along with replacing legacy systems for staff, the trust said the transition will enable patients to access their own health records online through MyFrimleyHealth Record, a new secure online platform which enables patients to take a more active role in their own healthcare. Patients will be able to view details of past appointments, book new ones, view medications, test results and allergies, send secure messages to FHFT medical teams, request repeat prescriptions and more. MyFrimleyHealth Record will be available to access via FHFT’s webstite or via an app.

As part of the launch, FHFT have been using social media to provide details of their new system, sharing behind-the-scenes photos of the different teams  in various locations across the trust as they get used to the EPR, practising before the official launch and simulating emergencies. Recently, FHFT’s Twitter feed shared photos from their ‘Super Sunday’ event, showing over 120 staff members gathering to assist with data migration into the system.

The communications around the launch include videos of staff discussing what the EPR means for their work, what they are looking forward to and how it can help, as well as campaign-specific graphics and gifs to share the countdown along with helpful information.

“I am really excited for the launch of our new EPR because our patients will finally have an easy way to contact us,” said Marley Smith, Deputy Manager for Paediatrics. “All of our patient information is in one place, it is going to be really easy for our patients in terms of not having to repeat multiple information to multiple different members of our staff.”

Param Pangali, FHTF’s Macmillan Cancer Care Practice Nurse, commented, “I’m working along with the EPR team to support in our big transition… it will save enormous time, man power and papers. It will allow swift communication among MDT (multi-disciplinary teams) and transparency between our patients and our teams.”