North West London Integrated Care System has started to publish monthly summaries identifying involvement with local residents and communities, including data on digital reach and health survey responses.
Starting the initiative with data from June 2024, the ICS highlights the “digital reach and impressions” of four channels used to engage with citizens within this month. Online neighbourhood hub Nextdoor is reported to have the widest reach, with the data suggesting that over 80,000 people accessed ICS information via this means. The ICS website also reportedly reached over 80,000 people, whilst social media reached over 30,000 and an online citizens’ panel platform reached over 20,000.
The data summary includes insights from a women’s health survey “initiated in response to a growing recognition of significant and often overlooked healthcare needs”, with feedback from 869 respondents. The survey indicated that Google was the most popular source for health information, according to respondents, scoring more highly than GPs; friends and family; NHS 111; and professionals such as local pharmacist and nurse at local practice.
In addition, the survey explored challenges for women in accessing healthcare services and found that challenges around online access were the third most cited. More women faced problems with online access than with factors such as travel, location, disabilities and caring responsibilities; but challenges with phone line access were more commonly reported overall.
Digital in the capital
In other news from London, HTN explored a report on the role of digital to tackle health inequalities from South London Listens, an initiative bringing together two ICSs across the capital as well as three NHS mental health trusts and a range of other partners.
We highlighted a pre-procurement notice aiming to identify market capabilities and supplier interest for ADHD technologies from North East London NHS Foundation Trust; and we explored the new strategy from The North West London Acute Provider Collaborative, which outlines plans to “address complex, system-wide issues more effectively in the years ahead”.
Other news from the capital includes DigitalHealth.London opening applications for the latest cohort of its Launchpad Programme, designed to offer support to early-stage innovators looking to launch digital health products and services.
ICSs: in the spotlight
And in news from ICSs beyond London, HTN examined the data and insights strategy for 2024-2026 from South Yorkshire ICS, which sets out out ambitions to build an intelligence-led system using data to improve health and wellbeing outcomes and experiences.
We reported on data shared by Coventry and Warwickshire ICS on how health inequalities are being tackled through prioritising prevention and increasing access to support, particularly for people with severe mental illness.
And last month we looked into the updated joint forward plan from Norfolk and Waveney ICS, identifying progress made around aims including how data is being used within the system.
For more insights into digital and data across the ICSs, check out HTN’s ICS Index, where we track news and updates from each system.
