The time has finally come to share the winners in the HTN Primary Care Awards 2025/26!
We had an incredible response that saw some amazing entries from across the primary care arena, demonstrating GP practices, primary care networks, integrated care boards and suppliers, who have delivered improvements in primary care.
A huge thank you to all who entered, and to our fantastic panel of judges, who had a very difficult job to do!
Without further ado, let’s meet our winners!
Digital solution of the year
Winner: Ardens
Congratulations to Ardens on their winning entry!
Ardens offered a single source of truth and a proactive approach to healthcare delivery and population health management, replacing multiple tools with an integrated solution. It offered 40 percent cost savings through a coordinated, multi-year procurement, including projected savings of £650,000 in medicines optimisation, and reduced clinical and admin workload. Working in partnership with the borough’s primary care and commissioning leads, Ardens delivered an onboarding programme for users, including webinars and regular progress check-ins. A new Data Sharing Agreement enabled secure access to population-level data at borough and ICB level, with patient-level data accessible to GP practices, unlocking population health management and supporting key initiatives such as delivery of the SEL Medicines Optimisation Plan. Ardens Manager provides SEL with advanced visual analytics covering population health, disease prevalence, prescribing, long-term conditions, and cancer screening, with segmentation by demographics, risk and inequalities.
Best use of AI in primary care
Winner: Modality Partnership x Heidi Health
Congratulations to Modality Partnership x Heidi Health on their winning entry!
Modality partnered with Heidi Health to deploy an ambient AI scribe in live consultations, listening passively during consultations, generating full clinical notes, and drafting follow-up letters and care plans to be approved by clinicians. A 25-day pilot with 47 GPs, 2,879 consultations and 24,156 minutes of transcribed time proved acceptability and safety, more than halving documentation time and driving strong clinician advocacy. Rollout to 190+ Modality clinicians (now >200) across GPs, nurses, pharmacists and PAs, has meant over 1.2 million minutes of consultations transcribed to date, and 17,000+ consultations auto-transcribed per month, saving 530 clinical hours each month. 78 percent of clinicians reported it reduced time to write notes; 82 percent said referrals are faster; 78 percent noted that consultations had better rapport and eye contact; and a 38 percent improvement in clinician satisfaction with note quality was observed. 100 percent of patients approached in the pilot consented to using the AI scribe, and described feeling “more listened to” and more connected with their GP.
Moving from reactive to proactive care project of the year
Winner: Elm Tree Medical Centre
Congratulations to Elm Tree Medical Centre on their winning entry!
A team of 20 staff, including GPs, nurse practitioners, paramedics, reception and admin staff attended the Middlesbrough Mela, a large cultural festival, rooted in the South Asian community. Over the course of 20 minutes, participants received blood pressure checks, BMI assessment, finger-prick lipid testing, HbA1c testing, QRISK3 calculation, and personalised lifestyle advice. Results were discussed face-to-face, with a GP signposting any follow up maybe required. A total of 165 people completed full assessments. 65 percent of people were overweight or obese, 35 percent had raised blood pressure requiring follow-up, and moderate to high cardiovascular risk was found in a significant minority. Based on clinical judgement, around 10 percent of abnormal results represented likely new diagnoses. Most participants were not registered with our practice, and many had not engaged with primary care for some time. Almost everyone received lifestyle advice. For some, this was the first time a clinician had sat with them and explained cardiovascular risk in plain language.
Improvements in general practice case study of the year
Winner: Redmoor Health
Congratulations to Redmoor Health on their winning entry!
Redmoor Health partnered with Lancashire County Council and four GP practices to improve NHS Health Check delivery. Practices were supported to use more focused, risk-informed searches to identify and prioritise patients most likely to benefit from a Health Check. Practices invited smaller, prioritised cohorts in a planned sequence. This helped concentrate effort where it was most likely to make a difference. Invitations were issued in paced cohorts aligned to known appointment capacity. Patient-facing SMS invitations were redesigned to clearly explain what an NHS Health Check involves, why the patient was being invited and what to expect. Where available, direct digital booking routes were used to make it easier for patients to book and to reduce follow-up work for practice teams. A live digital dashboard tracked invitations, bookings and completed Health Checks by practice over time. Across four GP practices, delivered over a 12-week period with outcomes tracked over 18 weeks, completed NHS Health Checks increased 2.6×, from 394 to 1,010.Patients identified with previously unrecognised risk increased 2.7×, from 77 to 211.
