A London based charity, The Brandon Centre has chosen PatientSource for its electronic patient record.
The software will enable the charity to move away from paper and digitise the delivery of its sexual health, mental health, healthy living and parenting services.
The charity will be the first customer for PatientSource in the sexual health and mental health sector.
The Brandon Centre provides free specialist contraceptive, sexual health, counselling and psychotherapy services to young people under 25-year-olds living in North London. The Centre also provides a range of education and training programmes and special outreach projects for young people, parents, schools and colleges across London.
Julia Brown, CEO, The Brandon Centre, said “As with many charities, we have limited resources and so we have to make very careful decisions regarding any capital investments. Investment in our clinical services always takes priority and we have come to realise that we need to invest in our clinical IT infrastructure now so as not to hold our services back and ensure that we can offer the experience that the young people we serve deserve.”
The Centre is investing into a three year business strategy, with investment in new IT, servers, moving to cloud-based services and digitising its paper records.
Julia said: “One of the main reasons that we chose PatientSource was that they could tailor their systems to meet our needs. We are not just buying an ‘off the shelf’ product and trying to make it fit across our broad range of services”.
Sam Weston, Lead Administrator said “We have a lot of paper admin at the moment. There are filing cabinets full of records across two of our sites plus warehouses full of archived records. We spend a lot of time entering the same information into databases. We also use a paper diary for appointments, which means we often have to ring people back if someone else is using the diary, which isn’t great in terms of the service we are offering. We are hoping that the new PatientSource systems will change all of this.”
Michael Brooks, Medical Director at PatientSource, said “We can already see the potential benefits that PatientSource can bring to The Brandon Centre in improving its work processes, making staff more efficient and freeing up valuable time for them to support the young people that need their help. We are looking forward to working closely with The Brandon Centre staff in the coming months to ensure that our platform meets their needs.”
