Connecting live health and social care data across Cumbria

Healthcare professionals across Cumbria are benefiting from bi-directional data flows using technology from Healthcare Gateway.

Since launching in the region in 2011, The Medical Interoperability Gateway has provided live information and datasets for health and social care, when they need it. Part of a regional record sharing project, live data is now being viewed by health and social care professionals over 90,000 times per month.

Dr William Lumb, GP Sedbergh and Clinical Lead East integrated Care Community, Clinical Director Integrated Services Care Group, Bay Health & Care Partners “To provide the best care possible for citizens we (health & social care) need to be able to share the right information in real time to our front line staff. Working with our Adult Social Care colleagues in Cumbria and utilising the MIG functionality has realised the vision of bi-directional real time record sharing and will clearly benefit service users and staff, helping to make us a great place to be cared for and a great place to work.”

“We now have bi-directional social care data, going from health to social care we provide a view of the core record such as demographics, allergies, medical problems, care plans and end of life datasets. We also have some special patient notes, such as notes for a vulnerable patient, child etc. and we share all that in real time. Social care datasets also come back towards health and we are currently in pilot for this.”

“The integration with Liquidlogic, the system used for social care services in our area means system data can be joined-up. The MIG provides HTML views from the Liquidlogic Adult content store system as a specified dataset. Real time feeds of social care data include patient demographics, allocated case worker, associated carer, disability, risk type and case details.”

Enabling feeds of social care data will help frontline staff to understand the full context of a patient’s care and will aid co-ordination between different teams, preventing escalating social care needs.

Liam King, Director of Commercial and Customer Experience “The programme of work in Cumbria demonstrates the value of social care data and how it is essential to join up care to provide better patient experience. We are proud to be the first offering this dataset in real time to provide integrated care between the NHS and Local Authorities. At Healthcare Gateway we strive to extend our offering of health and care datasets to support healthcare professionals working more closely and effectively together.”

The Liquidlogic Social Care dataset is designed to provide clinicians with a more comprehensive view of a patient’s medical history; offering the following benefits:

  • Better co-ordination of a patient’s care
  • Enables informed treatment decisions
  • Improves patient safety
  • Better management of challenging situations
  • Provides more satisfying clinical encounters
  • Improved data sharing between health and social care

Watch how the MIG has benefited health and care professionals in this video:

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