12 March  2025 10:00 – 11:00

This session will focus on some of the ways NHS trusts are currently utilising communication technologies and patient portals, and will discuss the opportunity for these technologies and how these technologies can evolve. 

We’ll discuss adoption, engagement, the use of AI and automation technologies, functionality and the future role of patient portals and communication tech in tackling NHS challenges. We’ll also ask what does good look like now and in the 5 years?

• Jothi Vasan-O’Leary, Medical Information Officer and Outpatient Clinical Lead (GIRFT) at University Hospitals of Derby and Burton
• Daniel Parkinson, digital IT project manager, Leeds Teaching Hospitals NHS Trust
• Sally Mole, senior digital programme manager – digital portfolio delivery team at The Dudley Group