HTN Now Awards 2023: digital solution for social care

Next up, the finalists for digital solution for social care


Overview: Cogniss is an app builder for digital health which enables anyone to develop sophisticated health solutions without knowing UX design or coding. The platform is changing the paradigm of app development in healthcare by putting the power to innovate in the hands of health experts. 

Why? The platform offers a simple plug-and-play interface with more than 80 transformational tools and templates that can help innovators to build highly customised digital health apps like therapeutics, real-world evidence tools, research instruments and more. 

What happened? The Cogniss team has built health and behaviour change applications into an intuitive no-code platform, with a short learning curve. The platform offers 80+ pre-built tools and templates that can be combined and configured in an endless number of ways to create highly customised apps. Innovators can quickly create and test apps, while wielding power of experimentation and iteration themselves. With the Cogniss Super App model, it allows for multiple apps at different stages of development to be launched within a single app, before they are then launched into the app store.  

Looking ahead: Healthcare experts can now have a pathway to create apps that help improved outcomes than what they could with custom developed apps. As the platform eliminates the need to hire a development team, these apps also cost less to create and maintain. It can also be launched in days rather than months or years. It slashes the traditional app development costs by up to 90%, while also substantially reducing the annual maintenance costs. 


Overview: The iplanit solution aims to drive inclusion, codify and scale person-centred cultures. This happens by using digitally enabled care plans to actively manage service quality and compliance, deliver person centred outcomes for people supported and to promote inclusion and co-production. 

Why? The platform iplanit was uniquely designed to reflect the inclusive culture of disability services and was created out of the desire to develop a system built around the Supported Person. The core component of the system is the “Person Portal” which is the fundamental principle of the system, and that the supported person can access their plan and their outcomes. 

What happened? The iplanit solution starts with the person-centred plan and outcomes that will achieve the person’s potential, build an action plan that will inform the circle-of-support how to reach these outcomes, identify and mitigate any specific risks involved in this plan, and ensure that service delivery and record keeping are designed around these principles. The data that is generated from the iplanit “relationship centred” architecture is deeper than a form-based, task-centric approach which measures impact over input. Tracking granular data such as the primary reasons for having achieved or not achieved a specific outcome was important. This was to make sure that on completion or non completion of that outcome or goal it is recorded. 

Loking ahead: By starting with an original focus on the potential for individual providers, they can then build on this culture by adding on other quantitative iplanit capabilities in areas such as budgets, risk, incident management, compliance, staff supervision, health and medication, facilities and more.


Overview: PredicAire has helped care delivery, offering a holistic solution delivering efficiencies and better outcomes for stakeholders. Their vision is to create an AI-enabled single sign-on integrated CMS that optimises both resident and staff wellbeing within a secure, and safe digital environment. 

Why? PredicAire will use AI to predict and prevent unnecessary outcomes for residents. It was born out of the frustrations of a highly fragmented care delivery market, preventing staff providing a holistic proactive approach to care for their residents. 

What happened? With access to technology, it will help enable carers to spend more time with those in need. In addition, care home managers will be able to evidence the delivery of high-quality care simply, and will help facilitate proactive Quality Assurance by the regulator, CQC, and support the objective of remote compliance regulation. It has been proven to improve staff workflow by 30 percent and allows optimal staff allocation. For example, avoiding duplicative tasks at all levels of the workforce and minimising the time spent moving between residents and equipment. It will help to reduce health exacerbations and improve outcomes for residents. 

Looking ahead: PredicAire was piloted in two care homes in Southern England during 2021 and it is now contracted with 35 homes, with a pipeline of a further 250 homes to onboard in the next 12 months. PredicAire also has an environmental impact by reducing the need for paper with an estimated £5,000 annual saving per care home. 

NHS Arden & GEM CSU and Liverpool City Council 

Overview: In 2015 the Department of Health and Social Care (DHSC) set up a pilot with the North West DSCRO to work with three local authorities: Manchester City Council, Liverpool City Council and Rochdale Borough Council, to explore how the DSCRO could be the conduit to linking health and social care data. 

Why? Barriers to achieving this ambition included poor data quality, differences in data descriptors and complex governance. Over five years, the challenges they resolved included governance, data quality and technical issues. The North West pilot had demonstrated the success of working to a standardised specification and linking this data with health data to provide a more holistic view of the health and care system. 

What happened? Since the national collection programme began, the programme team has worked collaboratively with local authorities to begin submitting data. A dedicated website has been developed and received over 5,000 visits, with a ‘buddying’ scheme introduced. Alongside technical information and data specification templates, the website also includes resources to facilitate the submission process, FAQs and case studies to help councils identify and realise benefits from the programme.  

Looking ahead: In April 2023, collection and quarterly data submissions become mandatory. Until then voluntary submissions are encouraged over any time period, while monthly submissions give users maximum benefit as this aligns with health data. The data has already been used for healthcare delivery such as identifying a number of carers known to health and care services to invite them for their COVID-19 vaccination. Several projects are underway to make further use of the data in planning and improving services.