At 4:45am on Saturday 10th October, the Royal Devon & Exeter NHS Foundation Trust went live with EPIC, under the name MY CARE.
The trust said the programme was the biggest clinical transformation programme they have ever undertaken, two and a half years in the making to the point of go-live.
Suzanne Tracey, RD&E Chief Executive said, “MY CARE is the first programme in England to go live with Epic in both an acute hospital and in community-based health services so I am really proud that Devon will achieve this important digital milestone for the NHS.”
“Our new EPR is set to replace traditional paper patient notes and means for the first time, every aspect of a person’s care will be recorded in real time. Our staff will no longer have to log-in to multiple computer systems, complete numerous paper documents and duplicate forms – meaning they will have more time to spend delivering care for patients.”
“Over the coming months we will gradually roll out our new patient portal, called MY CARE, which provides patients, or someone they nominate, the ability to view their own care record anywhere and anytime via laptop, home computer or smartphone. The portal means they can see their upcoming appointments, change appointment times and see a range of results.”
Prof Adrian Harris, RD&E Medical Director and Joint Senior Responsible Officer for MY CARE, said, “Launching MY CARE in the midst of a global pandemic has been challenging, and while there is never going to be a perfect time to go live, the fact is MY CARE is a game changer for the RD&E. Going live now allows us to put in place this vital technology to help us manage what is likely to be a difficult winter, as we deal with the usual seasonal flu alongside a likely further surge in COVID-19 numbers.”
On Twitter staff shared the countdown…
It’s finally the day! 3.3 hours to go till Go Live!! ? #MYCAREiscoming #AreYouRDE #WeAreRDE @RDEhospitals pic.twitter.com/U4GY45chnA
— Abi Hewings (@abbi1909) October 9, 2020
Go live…
We are now live with our new Electronic Patient Record system called MY CARE! Things may take a little longer while staff get used to the changes so please bear with us. pic.twitter.com/PpMMojbiIf
— Royal Devon & Exeter NHS Foundation Trust (@RDEhospitals) October 12, 2020
We’ve only gone and done it !!! Huge thanks and appreciation to all team RDE and Epic who have made this landmark milestone in our clinical transformation possible. The difference this will make to patient care is phenomenal. Well done to you all pic.twitter.com/xdzqTP5Dg9
— Suzanne Tracey (@suztraceynhs) October 10, 2020
Saying goodbye to paper notes…
One thing I won’t miss next clinic! #MyCare #digitalhealth #paperless @PEOC_Exeter @susieplank79 @drdannymurphy @ElaineB72303502 @RDEhospitals pic.twitter.com/BvHmnfpuIC
— Mahdi AbuSalameh (@Dr_RheumUK) October 9, 2020
