The Salvation Army has introduced a mobile care monitoring system to its care homes from Person Centred Software.
The platform will support the care homes digitally plan, record and monitor the care of residents, and remove the paper processes across its group.
Nikki Thompson, assistant director for practice and development at the Salvation Army, said: “One of the key values of the Salvation Army is transparency and our care home managers love the way technology allows them to report and audit the activity in their homes.”
“It enables the wants and needs of an individual to be prioritised at every stage of provision, and you just can’t do that when paper dependent.”
“Staff have also found that going digital has reduced their workload and have been able to spend more time with residents instead of having to complete paperwork, which has been invaluable in terms of boosting morale and happiness across the homes.”
“The data is also a massive bonus for us. Having all the governance and compliance information in one place is great, everything is there and available to access at all times. The integration is transforming our care homes and we’re so thankful we’ve gone digital!”
The company said it has adapted its platform, adding eight new features to support the programme and also adding COVID-19 specific tools. These include coronavirus reporting, staff coronavirus auditing, track and trace reporting, and its Relatives Gateway video link, which allows residents and families to communicate through video.