Digital Health and Care Wales opens £20m NHS Wales App opportunity for agile product delivery partner in digital services

Digital Health and Care Wales (DHCW) has opened a tender worth an estimated £20 million for the establishment of a framework agreement that will see DHCW take on an agile product delivery partner, with the aim of enabling specialist resources to be “called off as and when required to support DHCW and the Digital Services for Patients and the Public programme in delivering the NHS Wales App.”

The framework agreement is for the provision of services via a ‘call off mechanism’, intended to support DHCW in delivering the NHS Wales App across discovery, development, operations and support and service management.

The partner will provide access to “suitably skilled and experienced resources that are flexible, highly skilled, and able to provide a proactive approach to underpin the service delivery of the Agreement”. Additionally, the successful supplier will be required to demonstrate a track record of successfully delivering comparable UK public apps, ideally within healthcare. DHCW adds that “an excellent working knowledge of the Welsh Public Sector and NHS Wales” is desirable.

Emphasis is placed on the need for an “agile and robust” approach, with DHCW noting that the partnership will need to support delivery of “evolving requirements”.

The deadline for requests to participate or submission of tenders is 15 January 2024, with the contract is expected to run for 48 months.

The tender can be accessed in full here.

In other news from DHCW, we recently covered the new Information and Analytics Strategy for 2023-2026, which places focus on enabling an environment for innovation, developing a common design and best practice standards, increasing collaboration, and improving training and opportunities for data staff.

Looking at Wales more widely, HTN reported on the news that NHS Wales Shared Services Partnership, on behalf of all health boards and trusts in Wales, awarded contracts for an All Wales Patient Reported Outcome Measures Solution (PROMS) framework worth an estimated £11,875,564.

Earlier in the year, we shared how DHCW awarded a £25 million laboratory information system contract for “fully managed, cloud-based services to support the management and operational delivery for all NHS Wales laboratories” and all specialities within them.