A new Digital and Data Capability Framework has been launched in Scotland with the aim of supporting digital skills and competencies across the entire health and social care workforce.
Six key areas of focus are identified: using technology; innovation and service improvement; identity, safety and wellbeing; communication; handling information and data; and learning and development. Capability statements for each area refer to relevant skills and behaviours, set out in levels to cover increasing levels of digital capability, from level one (essential skills) to level two (developing confidence to independently carry out tasks and identify digital improvement opportunities) to level three (acting on improvement opportunities and supporting others).
Regarding use of technology, the third level of the framework sees staff members confident with using a range of different devices to complete “complex” tasks, with detailed knowledge and a proactive attitude towards identifying new technology opportunities. Additionally, staff members have a solid understanding of potential risks, can troubleshoot technical challenges, and can support other staff members in using tech.
On use of data, the highest level includes an understanding of data value and the measures that can be taken to reduce risk as well as the importance of data security. Staff should use data to solve problems, feel comfortable interpreting and evaluating information including manipulating and cleansing as needed. They should also be able to drive role-relevant change and provide leadership and guidance on “effective” data collection and storage.
Accompanying the framework is guidance for individuals and team leaders, with suggestions on objective setting, identification of where knowledge and skill gaps exist, personal development and more.
Click here to access the framework in full.
Digital health skills and education in Scotland
Earlier in the year we covered NHS Education for Scotland’s launch of its learning and education strategy to 2026, which focuses on adapting for innovation, promoting new ways of delivering health and care, and collecting improved workforce data.
We also looked at a report on progress made across commitments to improving connectivity, digital skills and cybersecurity in Scotland, which highlighted successes including “exceeding” superfast broadband commitments; developing three common digital platforms including a cloud operations service for the public sector; and investing over £4 million in Skills Development Scotland.
Last month, we shared an article on NHS Education for Scotland’s climate emergency and sustainability strategy for 2024-2027, along with an action plan for delivery, including a focus on a ‘digital first’ approach “both to the work of its own staff and the delivery of training”. The strategy noted the importance of remote learning, reductions in work-related travel, and improvements in digital infrastructure.
Digital skills development
In April HTN hosted a panel discussion focusing on supporting the workforce with digital skills and digital careers, with topics of conversation including skills development, recruitment for digital roles, and digital skills needs and assessments.
Back in February, we noted North London Mental Health Partnership’s launch of a Digital Academy, looking to enhance the digital capabilities of staff and upskilling with an emphasis on “intelligent use of data” to drive improvements in patient outcomes.
And from Wales, the Welsh Government’s digital and data strategy for health and social care places emphasis on transforming workforce skills; click here to read more.
