News, NHS trust

Greater Manchester Mental Health awards £572,000 patient engagement portal contract

Greater Manchester Mental Health NHS Foundation Trust has awarded a contract worth £572,000 to DrDoctor for the provision of a patient engagement portal.

In a contract award notice published last week, the trust shared details of the contract award, described as the “provision of services for patient engagement tools, consumables, transformation services”, made by direct award via G-Cloud 14 Lot 2 “after pre-established internal requirements were entered into the digital marketplace”.

At HTN we focused on patient portals last month, hosting a panel discussion on communication tech, with the help of panellists including Jothi Vasan-O’Leary, medical information officer and outpatient clinical lead (GIRFT) at University Hospitals of Derby and Burton; Daniel Parkinson, digital IT project manager at Leeds Teaching Hospitals; Sally Mole, senior digital programme manager – digital portfolio delivery team at The Dudley Group; and Emma Stratful, chief operating officer at OX.DH. Our panellists, discussed adoption, engagement, the use of AI and automation technologies, functionality and the future role of patient portals and communication tech in tackling NHS challenges.

Tech supporting patient engagement from across the NHS

A poll over on our LinkedIn page asked the question: What do you think should be the biggest priority for digital primary care – patient-facing digital tools, interoperability, funding to support innovation, or back office efficiencies? With 39 percent of the vote, patient-facing digital tools came out on top. Coming in a close second was interoperability with 38 percent of the vote.

For a HTN Now panel discussion late last year, we were joined by a panel of experts to talk about current priorities and projects around patient engagement and patient-centred solutions, to share learnings on adoption, and to highlight outcomes and challenges around engaging patients with support from digital. Forming the panel, we welcomed Andy Webster, consultant in emergency medicine and CCIO at Leeds Teaching Hospitals; Sally Mole, senior digital programme manager – digital portfolio delivery team at The Dudley Group; and Brendan Casey, CEO of Swiftqueue.