Kent Community Health NHS Foundation Trust has issued a prior information notice sharing its intent to procure an MSK physiotherapy AI service.
Seeking a UK-based service using AI to drive care delivery, the trust outlines requirements for a “readily available, comprehensive, end-to-end clinical pathway for both new and existing patients”, offering an alternative to traditional care pathways.
The service procured will incorporate a hybrid model, comprising both AI physio appointments and virtual appointments with HCPC registered physiotherapists under the employ of the contracted provider.
Interested suppliers should be CQC registered and ensure their capability to take full clinical and operational ownership for the entirety of the patient journey, it states, including referral intake, diagnostic triage, clinical assessment, personalised treatment planing, treatment delivery, and discharge.
The AI solution must be certified as a Class IIa medical device, and available 24/7 to support timely triage and diagnosis, the trust continues.
A contract notice is expected to be published around 4 May 2026, with an initial three-to-six month term to act as a pilot phase, followed by up to three optional one-year extensions.
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