NHS England has published a GP website benchmarking and improvement tool (Excel spreadsheet) to support general practice, audit their website information and key patient user journeys. It aims to support GP practices to review their website in line with patient journeys, such as to helping people find information about urgent […]
Primary Care News
“Fundamentally, pathways need to be really clear” Dr Ishani Patel and Dr Shanker Vijayadeva on building digital access hubs
At HTN: Digital ICS, we were joined by Dr Shanker Vijayadeva (GP and clinical lead for NHS England – London region) and Dr Ishani Patel (GP and clinical co-founder of Lantum) for a discussion on building digital access hubs to increase patient access across primary care. How do digital access […]
NHS App to provide patients choice between providers at GP referral
NHS England has announced that patients will be offered a shortlist of at least five care providers to choose from through the NHS app, when they are referred by a GP. The move aims to provide patients with more choice and control over their own care, providing a patient with providers […]
NHSE launches primary care digital and transformation lead development programme
NHS England has launched a new programme to support PCN digital and transformation leads with core skills to lead transformational change. Through a twelve month development programme, digital and transformation lead ARRS roles will be supported with quality improvement, data and digital, managing transformation, and a peer community to share learnings. […]
Robotic process automation planned as interim solution for GP system integration
NHS England has published interim plans to work with suppliers of robotic process automation (RPA) solutions to support integration with GP IT systems for patient registrations. Stating that the overall aim is to offer full integration with GP IT systems through the GP Connect API, NHS England notes that an […]
What is the role of digital in the new GP access recovery plan?
NHS England has published the new GP access recovery plan, with a focus to develop a sustainable general practice, improve digital access and tools, support citizen remote care, build capacity and expand supporting services such as community pharmacies. The blueprint “sets out actions to improve access to care, better support patients […]
DHSC announces funding for primary care tech and care navigators
The Department of Health and Social Care has announced £240 million to support tech enhancements in primary care and funding for 6,500 care navigator training places. Ahead of the publication of the GP recovery plan, the announcement follows the direction recently noted around improving access, introducing cloud telephony and mandating […]
Digital uptake of the NHS App and online primary care services, in relation to sociodemographic characteristics
A study entitled ‘Quantifying digital health inequality across a national healthcare system’ has been published in Research Square, setting out how the researchers analysed data from 6,356 primary care providers across England to test the association between population characteristics and digital uptake. “Quantifying sociodemographic inequalities within digital health uptake is […]
Digital primary care innovation hub launches in Humber and North Yorkshire
A digital primary care innovation hub has launched across the Humber and North Yorkshire, with an aim to accelerate, research, evaluate, and identify innovations that support primary care strategic priorities. The Humber and North Yorkshire Digital Primary Care Innovation Hub is said to be the “front door” for digital innovation […]
“It’s not about digital, it’s about 21st century healthcare” Redmoor Health on digital primary care
For our next digital primary care feature, we chatted to Helen Holmes-Fogg and Lisa Drake of Redmoor Health. Helen and Lisa discussed their thoughts on access to digital solutions, developing digital teams – and how ‘digital’ isn’t necessarily the right word for an enabling tool in healthcare. Hi Helen and […]
