Hanley Consulting, the health tech start-up behind the innovative patient access and engagement solution, EDATT, has appointed Keith Grimes as its Chief Digital Health Officer to support the launch of its artificial intelligence (AI) powered multi-lingual digital assistant. Keith, with a background as a GP for 25 years and health […]
Primary Care News
Cheshire and Merseyside ICB highlights potential of tech in empowering patients in Access Improvement Plan
NHS Cheshire and Merseyside ICB’s Access Improvement Plan has highlighted the role of digital and technology in improving access to healthcare, with “expected improvements” for patients including “less hurdles” and “clear information” when accessing services, set times for online consultations, a choice of appointment methods, and a better understanding of […]
General practice guidance from NHS England focuses on using data to manage variation in demand and capacity
NHS England has published new guidance for primary care, focusing on helping general practice teams to use data in understanding and managing variations in demand and capacity. The guidance focuses on building data collection and data analysis capabilities, such as for demand and capacity, with an aim to support challenges around […]
£48 million announced to fund capabilities relating to digital pathways, demand and capacity tools for ICBs
Funding of £48 million has been announced for 2024/25 as part of a framework to support integrated care boards with capabilities relating to digital pathways and demand and capacity tools. The framework aims to “enable ICBs to take advantage of the available funding to support uplifted digital tools” in line with […]
ICBs to pilot new ways of optimising primary care and further deliver on the Fuller Stocktake vision
A letter from Dr Amanda Doyle, national director of primary care and community services at NHS England, and Ed Garratt, chief executive of NHS Suffolk and North Essex ICB to integrated care boards, proposes plans to test new ways of working to ‘optimise the general practice operating model’ across urgent and […]
“We are seeing general practice telephone queue times halving within six months” Max Gattlin and Sharon Hanley of Hanley Consulting
We recently sat down with Max Gattlin and Sharon Hanley of Hanley Consulting, for a chat about their ‘Automated Assistant for General Practice’ EDATT (Enabling Digital Access Through Telephony), their drive to optimise access and experience for patients, and their overall mission to help reduce pressure on primary care and […]
North London Mental Health Partnership announces move to single EPR
North London Mental Health Partnership has announced its intention to move to a single electronic patient record system for the partnership. The move means Camden and Islington NHS Foundation Trust will use the RIO electronic patient record system, with the partnership noting that it has “made the difficult decision to […]
Health tech supplier announces ground-breaking strides in transforming primary care through technology
By John Kosobucki, CEO, OX.DH In an era where the demand for innovative healthcare solutions is more pressing than ever, we at OX.DH are proud to announce our ground-breaking strides in transforming primary care through technology. As a pioneering UK-based healthcare technology company with links to the University of Oxford, […]
Digital Health and Care Wales 2024-2027 primary care strategy commits to building connectivity and research capability
Digital Health and Care Wales (DHCW) has published its primary care strategy for 2024-2027, sharing priorities including developing a digital futures team with the intention of shaping technology choices, and enhancing researching and reporting capability. The strategy is built around four key principles. The first, delivery quality, sees DHCW commit […]
2024/25 GP contract places focus on role of data from digital telephony systems
NHS England has published the arrangements for the GP contract in 2024/25, highlighting changes around the data from digital telephony systems and vaccinations services as well as the need to use digital tools to identify catchment areas. In 2024/25 practices will be required to provide data on eight metrics around […]
