Secondary Care

Secondary Care

COVID-19 chatbot published to deal with common questions

Healthcare Communications, the digital first patient communications specialist, has this week launched a chatbot to provide answers to 100 common questions about COVID-19. The chatbot provides instant answers to the most common questions by using information from NHS England, NHS Wales, Public Health England and Gov.uk. The tool can be added […]

Secondary Care

University Hospital Southampton to roll-out digital appointment portal

Following a successful pilot, University Hospital Southampton NHS Foundation Trust is to roll-out a new online appointment management system. The system, Netcall’s Patient Hub, will enable patients to confirm, rebook or cancel hospital appointments online, allowing the trust to save time and costs. Luke Robinson, Digital Outpatients Programme Director at University Hospital […]