Nottingham University Hospitals NHS Trust has experienced a critical incident within its pathology services, declaring that the incident was “the result of an IT failure” which “affected our ability to process blood test results in a timely fashion”; as of today, the critical incident has been stood down.
As a result of the incident yesterday, patients were asked not to attend phlebotomy services at City Hospital or the Queen’s Medical Centre, with business continuity plans in place and urgent blood tests such as cancer and pre-op services prioritised.
Today, Nottingham University Hospitals states that the affected systems are “returning to normal” from 2pm, with the trust now operating in business-as-usual levels.
Tackling critical incidents
Earlier in the summer, with NHS organisations in South East London experiencing a cyber attack against Synnovis pathology services, NHS England shared an update including data on the appointments and procedures affected.
In June, NHS Dumfries & Galloway chief executive Julie White shared an update on the cyber attack earlier this year and its impact for citizens.
Last year, we highlighted a report from Guy’s and St Thomas’ NHS Foundation Trust following a series of reviews into an IT critical incident when two separate data centres suffered failures, and including insights such as timeline of events, main findings and recommendations for the future.
Also from Nottingham
In August, we highlighted insight from Nottingham and Nottinghamshire ICS into work aiming to improve the way primary and secondary care work together, with more than 80 projects reported to have taken place in the space since the formation of a dedicated primary-secondary care interface group in September 2021.
In February we reported that Nottingham University Hospitals NHS Trust announced its EPR supplier, set to play a “pivotal role in achieving the trust’s digital vision”.
And we noted how Nottingham and Nottinghamshire ICS introduced a new public and patient Insight Hub to encourage the sharing of insights and information from a range of local sources, including health, care and voluntary organisations, census data, case studies, and more.
