NeoHealth Primary Care Network has commissioned digital health service, Aide Health, to support patients who are suffering with long-term health conditions through the implementation of their self-management platform.
Aide Health’s digital tool is said to “help improve a patient’s capability for self-management” through 24/7 access to consultations and reviews conducted by conversational AI, which is available via a mobile app. This reportedly helps to “reduce utilisation in both primary and secondary care”, with the conversations designed to capture data on blood pressure monitoring, mental wellbeing, symptoms and identify opportunities for medicine optimisation.
The self-management platform can be used to help those with asthma, type 2 diabetes, hypertension and COPD, with Aide Health stating they have further plans to introduce a pathway for chronic kidney disease in Q2 of 2025.
Initial rollout within the PCN will see patients with type 2 diabetes and hypertension being offered the service first, with long-term plans for it to be introduced to other areas of the PCN to help cover their 30,000 patient base.
Ian Wharton, founder and CEO of Aide Health, spoke on this new partnership, commenting: “Dr Razak and the team at NeoHealth have an outstanding reputation for innovation and co-designing care with its community. This new partnership also marks a significant milestone for Aide Health as our first deployment in London. We’re thrilled to continue developing our platform alongside NeoHealth to support patients and the NHS as effectively as possible.”
Digital self-management in healthcare: the wider trend
For a recent HTN Now virtual discussion, we were joined by panellists including self-management specialist Steph Lowen; Dee McMullan, senior district nurse at Leicestershire Partnership, and Charlotte Furness, partnerships lead at Isla Health, to talk about the implementation of supported self-care.
Over the past year, there has reportedly been a 34.8 percent increase in the number of patients using the minor eye conditions online self-referral within the NHS Mid and South Essex ICS. The online process allows patients to self-refer and access an optometrist without needing an appointment with their GP practice, giving them “quicker access to care”.
Avon and Wiltshire Mental Health Partnership NHS Trust launched the South West Gambling Service, which is an online self-referral form providing specialist therapy for people affected by the impacts of gambling. It works in partnership with Mental Health Matters, H2CD, Togetherall, Dr Julian and Intuitive Thinking Skills.
