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Cambridgeshire Community and Norfolk Community set to procure £2 million AI MSK physiotherapy clinic

A prior information notice from Cambridgeshire Community Services and Norfolk Community and Health Care has shared the intent to procure a digital physiotherapy clinic including AI support for triage and diagnosis, at an estimated total value of £2 million.

The selected solution will offer an end-to-end clinical service for both new and existing patients, according to the trust, “operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or “waiting well” initiative”.

Suppliers should be able to take ownership over the patient pathway as a whole, covering referrals, triage, clinical assessment, treatment planning, treatment delivery, and discharge. CQC registration is required, and the AI solution must be recognised as a Class II medical device, available 24 hours per day to promote rapid triage and diagnosis.

A contract notice is expected to be published around 2 March 2026, offering a three-year initial term with options to extend for a further two years.

Interested suppliers are asked to contact the trust via email by 23 February 2026. To read the prior information notice in full, please click here.

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