Author: Jennifer Turton

News Primary Care News

Cheshire and Merseyside ICB highlights potential of tech in empowering patients in Access Improvement Plan

NHS Cheshire and Merseyside ICB’s Access Improvement Plan has highlighted the role of digital and technology in improving access to healthcare, with “expected improvements” for patients including “less hurdles” and “clear information” when accessing services, set times for online consultations, a choice of appointment methods, and a better understanding of […]

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North Central London ICB and Islington GP Federation pilot AI and WhatsApp solution for appointment scheduling

NHS North Central London ICB and the Islington GP Federation are trialling an AI solution utilising WhatsApp for cervical cancer screening appointments, with the aim of increasing uptake in cervical cancer screening particularly amongst underserved populations. The solution, developed by SPRYT, features an “AI receptionist” named Asa which is designed […]