Tag: Patient

News Primary Care News

Cheshire and Merseyside ICB highlights potential of tech in empowering patients in Access Improvement Plan

NHS Cheshire and Merseyside ICB’s Access Improvement Plan has highlighted the role of digital and technology in improving access to healthcare, with “expected improvements” for patients including “less hurdles” and “clear information” when accessing services, set times for online consultations, a choice of appointment methods, and a better understanding of […]

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North Central London ICB and Islington GP Federation pilot AI and WhatsApp solution for appointment scheduling

NHS North Central London ICB and the Islington GP Federation are trialling an AI solution utilising WhatsApp for cervical cancer screening appointments, with the aim of increasing uptake in cervical cancer screening particularly amongst underserved populations. The solution, developed by SPRYT, features an “AI receptionist” named Asa which is designed […]

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Royal Sussex County Hospital launches Health Information Point pilot

Royal Sussex County Hospital has launched a new Health Information Point (HIP) pilot with the aim of providing free, confidential health information to patients, carers, hospital staff and volunteers, supported by patient education knowledge specialists. The service will be staffed by a team “with expertise in health information enquiries” and […]

News Now

Panel discussion: the future of patient portals – “the decisions in design and technology implementation we take now, will critically impact the future of healthcare delivery”

For our latest HTN Now panel discussion, we were joined by Manzoor Ahmed, patient and public involvement leader at Royal Berkshire NHS Foundation Trust; Adrian Byrne, ex-CIO of University Hospital Southampton Foundation Trust and ex-chair of the national CIO Network; and Dr Gege Gatt, CEO at EBO. Panellists discussed a […]