Secondary Care, Video

Video: EPR implementation, training, planning and delivery

In our second slot on day one, Ideal Health’s Training Manager, Richard Greenwood gave us an in-depth demo and talk on using Ideal’s Training Management Tools’.

This will make a useful resource for any healthcare professional interested in Ideal Health’s products, or anyone who is keen to schedule and provide electronic patient record (EPR) training for staff in their trust or healthcare setting.

Richard presented a detailed overview of the services and tools that Ideal offers, before guiding us specifically through the training and planning system Quantif-i and the learning management system Verif-i. Topics included usability and the pre-empting of challenges that may be faced by users in relation to different roles within the system.

Training content and categories involved looking at practical examples such as an inpatient nurse course, as well as how to add users and videos, create course schedules, run reports and tailor sessions around the availability of different staff, e.g part-time workers.

On some of the more detail-orientated features, Richard said: “It allows for trainer availability…for those trainers only available to the programme on a part-time basis, perhaps, maybe somebody who is on loan…and they work part-time, then that can be allowed for within the scheduling. You just document when they are around, which days of the week they are available and it will schedule accordingly.

“It will only schedule a course to someone who can deliver that course…beyond that, you can also have a preference for a trainer. So it it may be that, although you’ve got three or four trainers that deliver a particular course, you would favour one or two. So you could set it up to favour those individuals and allocate accordingly.”

Richard also noted that the intelligent technology “knows how long each course is”, so if a course “is an hour long it knows it can schedule up to six courses in a day in a room for one trainer.”

He added that it “recognises the difference between hospital requirements…if one hospital has 300 doctors and another hospital has 200 it will try and allocate the courses accordingly…so it will give more courses to the larger hospital.”

Our Q&A at the end of the session gave audience members the chance to ask about the issues and areas they found most relevant, which led to discussion on considerations around practicalities such as room size and how Ideal would work with managers to define different criteria and roles required to create and enable a bespoke service.

Grab a drink, put your feet up and catch up on the entire session via the video below: