Tag: Patient

News NHS trust

Chatbot utilised for 30 percent of Talking Therapies referrals at Coventry and Warwickshire Partnership

In the year since its initial introduction, an AI-powered digital referral assistant (chatbot) has been utilised for 30 percent of Talking Therapies referrals for anxiety and depression at Coventry and Warwickshire Partnership NHS Trust. The chatbot engages in conversation with individuals to capture referral information which is then automatically added […]

News

NHS England updates guidance on patient initiated follow-up

NHS England’s latest guidance on patient initiated follow-up has highlighted the role of the NHS App and digital tools in enabling patient choice, aiming to reduce operational barriers, promote consistency, and support providers in “embedding PIFU as part of routine clinical practice”. In a foreword, Stella Vig, elective recovery national […]

News NHS trust

Mid and South Essex NHS opens market engagement for digital-first patient communications solution

Mid and South Essex NHS Foundation Trust has issued a preliminary market engagement notice indicating its intent to explore options for transforming paper-based patient communications through introducing a digital-first approach. The trust is seeking early engagement with suppliers who can offer modern and integrated solutions to help deliver this approach, […]

News

NHS England seeks market input for patient insights system

NHS England is seeking market input to help create a draft specification for a programme centred around the future of patient feedback, including the development of a roadmap for measurement, insight and improvement in this area. The programme aims to outline options for the design of a “sustainable and holistic […]