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Secondary Care

COVID-19 chatbot published to deal with common questions

Healthcare Communications, the digital first patient communications specialist, has this week launched a chatbot to provide answers to 100 common questions about COVID-19. The chatbot provides instant answers to the most common questions by using information from NHS England, NHS Wales, Public Health England and Gov.uk. The tool can be added […]

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Dartford and Gravesham pilots process automation tech

Dartford and Gravesham NHS Trust has piloted process automation technology from Cloud21. The trust started the programme in July 2019 to explore the use of process automation in clerking clinics using the UiPath platform and to explore replacing manual administration process with technology. Neil Perry, director of digital transformation “I’ve worked […]